Are you having issues with the game? Select the problem you are having and send feedback to Kinetic Games
Phasmophobia problems reported in the last 24 hours
Most Common Problems
Have an issue with Phasmophobia? Report your problem
Troubleshooting Phasmophobia: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Phasmophobia game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Phasmophobia again.
Install Missing Multiplayer packages.
How to Fix Phasmophobia Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Phasmophobia and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Kinetic Games Customer Service
If the problem still persists, contact Kinetic Games customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Phasmophobia is a 4 player online co-op psychological horror where you and your team members of paranormal investigators will enter haunted locations filled with paranormal activity and gather as much evidence of the paranormal as you can. You will use your ghost hunting equipment to search for and record evidence of whatever ghost is haunting the location to sell onto a ghost removal team.You can choose to support your team by monitoring the location with CCTV cameras and motion sensors from the safety of the truck or head inside and get your hands dirty with the ghostly activity that will get increasingly hostile as time goes on.Immersive Experience: Realistic graphics and sounds as well as having minimal user interfaces will ensure a totally immersive experience that will keep you on your toes.Cross platform: Phasmophobia supports all players whether they have VR or not so can enjoy the game with your VR and non VR friends.Co-op multiplayer: Play alongside your friends with up to 4 players in this co-op horror where teamwork is key to your success.Unique Ghosts: Over 10 different types of Ghosts all with unique traits meaning each investigation will be different.Investigate: Use well known ghost hunting equipment such as EMF Readers, Spirit Boxes, Thermometers and Night Vision Cameras to find clues and gather as much paranormal evidence as you can.Full Voice Recognition: The Ghosts are listening! Use your actual voice to interact with the Ghosts through Ouija Boards and EVP Sessions using a Spirit Box.
