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Christmas Puzzle problems reported in the last 24 hours
Most Common Problems
Have an issue with Christmas Puzzle? Report your problem
Troubleshooting Christmas Puzzle: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Christmas Puzzle game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Christmas Puzzle again.
Install Missing Multiplayer packages.
How to Fix Christmas Puzzle Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Christmas Puzzle and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Notus Games Ltd Customer Service
If the problem still persists, contact Notus Games Ltd customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Play through awesome Match 3 levels, collect Santa’s coins and prepare your house for Christmas with beautiful ornaments and illuminations! Use incredible powerups to blast through the puzzles and have a fantastic Christmas Puzzle holiday! Each new level is more difficult than the last, so prepare for an exciting time!
Incredible powerups
Fantastic gameplay
Prepare your house for Santa!
