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FEN: Prologue problems reported in the last 24 hours
Most Common Problems
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Troubleshooting FEN: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update FEN game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run FEN again.
Install Missing Multiplayer packages.
How to Fix FEN Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch FEN and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact LS Customer Service
If the problem still persists, contact LS customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
FEN: Prologue is a new interpretation of the survival genre. After a sequence of unexpected events you find yourself at an unauthorized landfill. The fen where the landfill is located will become your new home. You will have to try hard in order to survive in this horrible place.Main features of the game: unique set of resources for mining; make your new home more comfortable. discover the surroundings and look for resources. fight with the locals for the right to live. possibility to create unusual tools for survival; procedural world generation; great pixel art graphics.