Santa's Workshop down or not working? crashes or problems?

Have an issue with Santa's Workshop? Report your problem

Your Name*

First Name *

Your E-mail*

Your Message*

Troubleshooting Santa's Workshop: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Santa's Workshop game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Santa's Workshop again.
Install Missing Multiplayer packages.

How to Fix Santa's Workshop Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Santa's Workshop and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Rocket Monster Games Customer Service

If the problem still persists, contact Rocket Monster Games customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Sit back and relax with this wonderful puzzle game. Help Santa at his workshop to wrap the gifts he’ll soon be delivering to children around the world.Push teddy bears, toy cars and more into the dedicated areas but plan your moves as you can only push them. If you make a mistake then don't worry you can undo your moves so you don't need to start over. Use holiday magic to help solves the puzzles if you really get stuck, you’ll be kicking yourself when you see how it’s done.The workshop foreman is on hand to show you the ropes in a short tutorial so you’ll be well prepared to tackle the more than 120 puzzles that await.This game is sure to delight so throw another log on the fire, grab a glass of eggnog and most of all have fun.FEATURESCharming puzzle game play.Fun for all the family.Undo and auto-solve feature.128 puzzles of varying difficulty.Magical holiday graphics and sound.Touchscreen friendly.14 Achievements.Widescreen 4K support.Designed specifically for PC and MAC.