Troubleshooting Alchemist's Castle: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Alchemist's Castle game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Alchemist's Castle again.
- Install Missing Multiplayer packages.
How to Fix Alchemist's Castle Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Alchemist's Castle and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Kabuk Games Customer Service
If the problem still persists, contact Kabuk Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Discovering the philosopher's stone turned the wise and kind alchemist into a power hungry, selfish tyrant. Task of stopping him falls upon you, the former apprintice of the alchemist. Discover the secrets of the Alchemist's Castle, survive and destroy the philosopher's stone!Alchemists's Castle is a 2D side-scroller platformer, inspired by old-school Metroid and Castlevania games.Key Features Non-linear exploration Old-school metroidvania experience Intriguing story