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Troubleshooting The Under: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update The Under game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Under again.
Install Missing Multiplayer packages.

How to Fix The Under Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch The Under and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

Discover the dark & atmospheric world of The Under, as a young boy finds himself taken from the world of the living. Navigate through this twisted & mysterious place by solving puzzles, defying gravity, collecting fairies & mastering The Under's strange rules. Not all is as it seems in The Under, so keep your wits about you in 4 unique areas as the rules continually shift and new challenging obstacles are thrown at you. Legends speak of a fifth dimension to another world, a world that may allow the one who masters The Under to return to the land of the living. Will you be to return or fall, forever forgotten, as so many others before you have? Features: - 4 Unique Areas - 3 Playable Character - Gravity Bending Puzzles - Unique Mechanics Introduced through out the game such as: - Gravity Flip Orb - Double Jump Orb - Portals - Fairies - And Much More!