Troubleshooting Shadow of the Mask: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Shadow of the Mask game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Shadow of the Mask again.
- Install Missing Multiplayer packages.
How to Fix Shadow of the Mask Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Shadow of the Mask and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Tetera y Kiwi Customer Service
If the problem still persists, contact Tetera y Kiwi customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Shadow of the Mask is a classically inspired Point’n’Click graphic adventure in which detective Alanis investigates a brutal murder that will shake her trust in some of the greatest names from the Golden Age of Superheroes. This retro-futuristic adventure full of mystery explores a dystopian world full of aliens, robots, superheroes fallen from grace, big corporations and conspiracies. This project was born out of the love for graphic adventure of a group of people led by production team Tetera y Kiwi. With no initial funding to speak of, we have dedicated a full year of our lives to developing this videogame, meeting online to discuss a world that we have built away from each other, but together. In Shadow of the Mask we are use quite the colorful visuals to tell a very dark tale. Synopsis and characters: After the fall of heroes, Emerald City’s Department of Superheroic Crime fights for the rights of citizens with special abilities. Alanis, a foul-mouthed, compulsive smoker, coffee-chugging detective is working on a new case. Along with her partner Edrick, she’ll investigate a series of related crimes that will take them to the streets, full of aliens, mutants and androids. Solve puzzles, collect objects and follow the clues to uncover the truth behind a case that could change everything. Explore a city in which heroes are hunted down and superpowers are punishable by the laws created by former supervillains, now rulers of a society that hides in the shadow of the mask that heroes once wore.Detective Alanis Stubborn and feisty, she won’t hesitate to get things done by any means necessary, even breaking some rules. She recalls with yearning the Golden Age of Superheroes (when she was only a child), she likes to wear a suit and a raincoat.Detective Edrick Mentor and foster father of Alanis after her family mysteriously disappeared. He was one of the great crimefighters of the Golden Age, known back then as “Aviator”. Even though some consider him a hasbeen, he nev...
