Moon VR Video Player not working

Is Moon VR Video Player down?

Published by Rock VR

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Troubleshooting Moon VR Video Player: How to Fix Common Problems and Isuses


    Moon VR Video Player down?   Moon VR Video Player not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Moon VR Video Player game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Moon VR Video Player again.
  4. Install Missing Multiplayer packages.

How to Fix Moon VR Video Player Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Moon VR Video Player and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Rock VR Customer Service

If the problem still persists, contact Rock VR customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Moon VR Video Player is a powerful and easy to use VR video player. Moon VR Video player will give you an elegant and simple VR experience. Superb UI, excellent stability, clear file path, comprehensive format support, these are the Moon VR Video Player users’ favorite. Download with Moon VR Video Player, make your VR experience smooth and happy every moment.Advantages over other VR playersAutomatically show your new videos, so you don't have to choose the file path again and againAutomatically recognized the correct play format, no longer need to manually set the video formatPowerful decoding, even supports smooth playback of 8K/90mbs videoSimple and easy to use interfaceExclusive optimization for some wrong format VR video, to enhance the 3D stereo effect, reduce the screen ghosting and dizzinessFeaturesSupport HTC VIVE, Oculus Rift, Microsoft MRSupport external subtitlesSupport audio track selectionAutomatically identify video types Collections of folders and individual videosUnconventional 3D/VR video source repair (left and right eye swap, mirror reversal, Removing ghosting blur)Adjust screen Size, Distance, BrightnessAdjust aspect ratio of the videoAdjust 180° 360° video FOVFormat supportVideo format: MP4, AVI, RMVB, MPEG, WMV, MKV, MOV, FLV, 3GP, WebM, TS, 3G2, 3GP2, 3GPP, AMV, ASF, DIVX, DV, EVO, F4V, HDMOV, M1V, M2T, M2TS, M4V, MK3D, MOD, MP4V, MPG, MPV2, MPV4, MTS, MXF, OGM, OGV, P2V, RM, TP, VOBVideo types: 2D, 3D, 180°, 360°, 3D Side-By-Side (SBS), 3D Over-Under (OU) Subtitle format: SRT, ASS, SSA,VTTAudio format: AC3, DTSUpcoming FeaturesHead control mode and Keyboard/Mouse control mode Cool Curved screenTrack subtitle fine tuning If you have any problem or suggestions when using Moon VR Video Player , please contact us: Official Email: [email protected] QQ Group: 602352683

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