Troubleshooting Keeplanet: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Keeplanet game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Keeplanet again.
- Install Missing Multiplayer packages.
How to Fix Keeplanet Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Keeplanet and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact BigGame Customer Service
If the problem still persists, contact BigGame customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Develop the planetIn Keeplanet, you create your own history - there’s no right or wrong way to play! Become a world’s landlord, spread out trees, mountains, houses and other objects to make the planet rotate around its axis. Remember, the most important thing is not to let the planet stop. Otherwise, all inhabitants of the planet will die out from sunburn or freezing.Fight for the humanityUniverse is a dangerous place, protect people from external hazards – meteorites, meteor rains and vigilant aliens are waiting for your mistakes.Don’t let them break you!Features Choose from one of 3 playable universal systems. Save the universe in a story campaign featuring unique characters, bosses and quests! You're the captain of your planet! Decorate it, expand it. Three game modes - Campaign, Challenges (15 different missions) and Infinite Capture unique aliens to fight them
