Troubleshooting Joy Pony: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Joy Pony game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Joy Pony again.
- Install Missing Multiplayer packages.
How to Fix Joy Pony Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Joy Pony and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Dio Alias Games Customer Service
If the problem still persists, contact Dio Alias Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
You discover a pony-foundling on your porch. Will you be able to raise it to adulthood? Play, feed, care for, wash and do your best to keep your pet happy.You can even create your own unique pony, Pegasus or alicorn!Features: Up to 12 pets Advanced customization options for your pony: hairstyles, cutie marks, hats and accessories 4 pony races Create your home how you like: arrange furniture, paint and create new rooms Lots of toys to try out Achievements