Troubleshooting CyberLink PhotoDirector 9 Ultra: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update CyberLink PhotoDirector 9 Ultra game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run CyberLink PhotoDirector 9 Ultra again.
- Install Missing Multiplayer packages.
How to Fix CyberLink PhotoDirector 9 Ultra Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch CyberLink PhotoDirector 9 Ultra and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Koch Media Customer Service
If the problem still persists, contact Koch Media customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to http://www.cyberlink.com/support/contact-support.jsp
ABOUT THE GAME
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