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Published by Mode 7

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Troubleshooting The Colonists: How to Fix Common Problems and Isuses


    The Colonists down?   The Colonists not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The Colonists game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Colonists again.
  4. Install Missing Multiplayer packages.

How to Fix The Colonists Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The Colonists and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Mode 7 Customer Service

If the problem still persists, contact Mode 7 customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



The Colonists is a relaxing settlement building game inspired by classic titles like The Settlers and the Anno series.Take on a series of individual missions or build your colony unfettered by any constraints in the sandbox mode.You take control of a team of self-replicating robots built to simulate human civilisation. After escaping Earth, The Colonists are now free to roam the galaxy in search of a new home and construct their dream settlement.You'll advance through three different Ages as you build infrastructure for your colony by constructing road, boat and train transport systems.Harvest natural resources, set up farming and food production, create expeditions to discover new lands and research new technologies.With two separate mission tracks, The Colonists lets either you create sprawling settlements in peace or race to compete against AI colonies in military winner-takes-all scenarios.Explore, research, manage, tweak and refine to your heart's content.An extensive map editor and Steam Workshop support is included, so you can create, share and play custom maps.

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