Troubleshooting Eventide Escape: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Eventide Escape game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Eventide Escape again.
- Install Missing Multiplayer packages.
How to Fix Eventide Escape Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Eventide Escape and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact JBN Games, LLC Customer Service
If the problem still persists, contact JBN Games, LLC customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Great Aunt Emma's rasping warning echoes in the haunting rustling of the forest. It has been years since those summers spent at her cabin. Once turned away by troubling gossip, now upon her threshold: Childhood stories long forgotten, of mystery and magic - spells and enchantment, threaten to overwhelm.Eventide Escape for HTC VIVE™ places you on the edge of fairytales, in the middle of mind-bending puzzles and sordid conspiracies built within five fully explorable environments. Eventide Escape was built exclusively for room-scale virtual reality with fully immersive directional audio, haptic feedback, and voice acting.Explore Great Aunt Emma's secrets, piece together her story, and get out before the stroke of midnight.Play - Investigate Great Aunt Emma's house through context-sensitive narration as you search her home.Story - Find Great Aunt Emma's secrets hidden among the mundane, and ultimately prove yourself the heir to her cabin and its forest spirits.Immersive - Manipulate physics-enabled and scripted objects, which allow an in-depth exploration of a rich environment.Music - Original score and contextual audio palette by on-team musicians.Voice - Fully voiced story and controls, no reading necessary.VR Exclusive - Built solely for room-scale virtual reality.
