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Z ViRus: V.I.R.M Uprising problems reported in the last 24 hours
Most Common Problems
Have an issue with Z ViRus? Report your problem
Troubleshooting Z ViRus: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Z ViRus game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Z ViRus again.
Install Missing Multiplayer packages.
How to Fix Z ViRus Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Z ViRus and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Hokkaido Studios Customer Service
If the problem still persists, contact Hokkaido Studios customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
A virus outbreak has spread across the galaxy infecting all human life which are now known as V.I.R.M (Viral Interstellar Radiated Mutants). It appears to have originated from an unknown life form from planet Aiphus, where scientists have found a sign of life but kept their findings classified. This information was revealed after a rescue team was requested for search and rescue at the space colony where the scientists were experimenting on the unknown life form. There was no one to extract upon arrival. The galaxy is now known as a dead space. Explore various ships that have fallen to the virus and fight off waves of enemies to level up your classes and acquire additional assets for your loadout! You are the galaxy's last hope on putting an end to the virus before it finds its way to Earth where humanity will then seize to exist!
