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SoundLites problems reported in the last 24 hours
Most Common Problems
Have an issue with SoundLites? Report your problem
Troubleshooting SoundLites: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update SoundLites game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run SoundLites again.
Install Missing Multiplayer packages.
How to Fix SoundLites Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch SoundLites and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact ICON Interactive Customer Service
If the problem still persists, contact ICON Interactive customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Use your Lite tool to build and explore a Sonic Light landscape. Create, move, throw, and destroy Lites to shape a dimensional sound collage in this ambient world.
