Troubleshooting 2 Planets Fire and Ice: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update 2 Planets Fire and Ice game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run 2 Planets Fire and Ice again.
- Install Missing Multiplayer packages.
How to Fix 2 Planets Fire and Ice Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch 2 Planets Fire and Ice and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact familyplay Customer Service
If the problem still persists, contact familyplay customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Experience what may very well be the fastest match-3 game of all time –Two Planets Ice & Fire! Approx. 140 levels with diverse objectives guarantee non-stop gaming fun!Glistening with amazing HD graphics, the game offers you the choice of two different game modes: chill out and clear levels at your own pace on the ice world or put yourself in the hot seat against the ticking clock on the fire planet. Master the exciting levels by clearing a specified color from the playing field, sending special jewels tumbling to the bottom of the board, arranging jewels in special positions or setting off as many explosions as possible – and a whole lot more!FeaturesAmazing full HD graphics Approx. 140 levelsSuper fast gameplayDiverse level objectivesTwo different game modes
