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CAD XR problems reported in the last 24 hours
Most Common Problems
Have an issue with CAD XR? Report your problem
Troubleshooting CAD XR: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update CAD XR game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run CAD XR again.
Install Missing Multiplayer packages.
How to Fix CAD XR Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch CAD XR and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Lucid Sight, Inc. Customer Service
If the problem still persists, contact Lucid Sight, Inc. customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
CAD XR is a visualization tool that allows users to view their CAD (computer-aided design) models in virtual or augmented reality. Our user interface is extremely simple and intuitive, though also allows for a wide array of customization options. Viewing models in CAD XR gives users a true visualization of their projects before any physical models are built.In the construction or architecture industry? Walk through a building or view a structure in 1:1 scale to get a true sense of the size. Work with microelectronics often? Increase the scale of a microchip to a size large enough to see every individual part.In a medical field? Allow patients to judge the size of a prosthetic limb in VR to see what best fits them.Save time and money by using virtual reality to examine CAD models before they're physically made.CAD XR supports the following formats:AutoCAD DXF (.dxf)Collada (.dae)Stereolithography (.stl)Wavefront Object (.obj)Technical Specs:Windows-based application allows for high performanceVR compatible - Utilizes HTC Vive and Oculus RiftController support for HTC Vive and Oculus Touch controllers for the VR viewerEasy hand and grip controls to allow fluid model manipulation in the VR viewerBuilt-in 3D desktop viewer lets users view and play around with a modelShows the triangle count of loaded models in the 3D viewerSupports up to 10 million trianglesDisplays a coordinate system and viewcube with respect to the 3D modelSimple and intuitive mouse controls for 3D desktop viewerGives users the freedom to export converted files to any specified destinationFiles can be sorted per the user’s needs (by date, name, or size)User-friendly tool tips are always available to provide assistanceSupports backwards-compatible x64 architecture
