Troubleshooting Black Desert Online: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Black Desert Online game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Black Desert Online again.
- Install Missing Multiplayer packages.
How to Fix Black Desert Online Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Black Desert Online and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Kakao Games Europe B.V. Customer Service
If the problem still persists, contact Kakao Games Europe B.V. customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Explorer's Package is the ultimate beginner's package in Black Desert Online! Actual package value when all the individual items in this package are added up equal to $99.99. To redeem the items contained in the DLC, go in game and hit the (ESC)key to bring up the main menu. Click on the ‘Redeem’ Icon to begin your item redemption process.This package contains:2x Value Packs (30 Days): Value Pack gives the following benefits when used until expired: Inventory expansion +16 slots, Storage expansion +16 slots, Combat/Skill/Life/Horse EXP +10%, Distant Node Investment, Max Weight Limit +100LT, 30% bonus to the Marketplaces sales collection amount, unlimited use of Merv's Palette, unlimited use of Beauty Salon.10x Elion's Blessing: Use Elion's Blessing upon death to revive immediately with 100% HP & MP.1x Tier 5 Horse: Using this Horse Emblem after purchasing this package will unlock a Tier 5 horse. Using horses to travel throughout the world of Black Desert Online will help greatly in moving from place to place more quickly.1x Pet: Pick a pet of your choice and start your journey together. You can choose among Striped Cat, Orange Brindle Cat, Black Mask Cat, Grey Moon Cat, Tabby Cat, Black Thin Cat, Calpheon Chubby Dog, Brown Fighting Dog, Naughty Dog, Kaia Racing Dog, Batian Dog and Brown Guide Hawk.2x Character Slot Expansion Coupons: Use the Character Slot Expansion Coupon to add 2 additional character slots which increases your maximum number of characters you can have in your account.1x Inventory Slot +16 Expansion Coupon: Use the Inventory Slot Coupon to increase your maximum inventory slots by an additional 16 slots.1x Horse Flute (Permanent) Horse Flutes are used to call your horse to your location. When used, your horse will immediately respond by moving to your location. Horse Flute works when your horse is within 500m distance from your location.5x Housing Decoration Coupons: Each coupon can be used to redeem a housing decoration item. Pick the decoratio...
