Troubleshooting Planetes: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Planetes game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Planetes again.
- Install Missing Multiplayer packages.
How to Fix Planetes Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Planetes and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact New Orbit Games Customer Service
If the problem still persists, contact New Orbit Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
In Planetes your aim is to survive, create and explore.You will need to harvest resources, in order to construct bases, spacecraft, and items. Protect yourself from other players by creating better spacecraft or a stronger base. Explore space, finding asteroids and planets to land on.If you travel through space you can find planets with simulated gravity and atmosphere. You can land on these planets, or crash land if your ship is not powerful enough. When you arrive you can find resources to harvest and area to build bases. Before you can travel through space you will need to build a ship. If you don't like building in games, you won't have to do much to have a functional spacecraft. If you do like building, you will find a building system with 6 categories of spaceship components each with many different and unique parts offering many options for you to build your ship with.Other players are dangerous, but you can also create alliances with them.Follow Planetes development on the development discord. https://discord.gg/5Rq6jGW
