Are you having issues with the game? Select the problem you are having and send feedback to Bully Innovation Group, Inc.
Kira problems reported in the last 24 hours
Most Common Problems
Have an issue with Kira? Report your problem
Troubleshooting Kira: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Kira game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Kira again.
Install Missing Multiplayer packages.
How to Fix Kira Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Kira and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Bully Innovation Group, Inc. Customer Service
If the problem still persists, contact Bully Innovation Group, Inc. customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Kira is a FREE mini-experience that immerses users in a Faerie workshop full of mysterious structures, magical devices, and colorful beasts.
This experience is designed to highlight the immersive qualities of VR for friends and family, allowing them to explore each nook and cranny of a fantasy scene. Kira was originally designed as a way-point navigation experiment and so the only interaction is moving from place to place in the environment.
Its a simple experience and not intended to be experienced as a 'game' but it's a project that we really liked so we wanted to share.
