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Escape: VR problems reported in the last 24 hours
Most Common Problems
Have an issue with Escape? Report your problem
Troubleshooting Escape: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Escape game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Escape again.
Install Missing Multiplayer packages.
How to Fix Escape Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Escape and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Bitlock Studio Customer Service
If the problem still persists, contact Bitlock Studio customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
The main objective in this game is to find your way out. Look for hints, notes or anything you could find in order to find the way out.
Current features:
* Atmosphere based game-play
* Story driven puzzles
* Different endings (depending on what path you choose)
* Random encounters
We would also love to heard a feedback from you. For that, please refer to our community forums! Oculus Rift support will be coming within next two months.