Troubleshooting Janus VR: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Janus VR game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Janus VR again.
- Install Missing Multiplayer packages.
How to Fix Janus VR Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Janus VR and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Janus VR, Inc. Customer Service
If the problem still persists, contact Janus VR, Inc. customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Janus VR - The World Within the WebJanus VR is an immersive and collaborative internet browser. Named after the Roman God of passages, Janus VR re-imagines webpages as multi-dimensional spaces, linked by portals. Users experience 3D models, animations, spatial audio-video, and amazing data visualizations built as webpages, in an intuitive VR context. Any current webpage, hosted anywhere, can be viewed in Janus VR. Users enter Janus VR in a private homepage called the "pocketspace", that is their dashboard to the immersive web, with portals to popular or bookmarked webspaces, and other people online. Opening these portals allows users to embark on an endless journey, literally walking or flying through the internet, with others or on their own. In social mode, user avatars at the same webspace, can see, talk, chat and interact with each other. Users in party mode can even broadcast their movement in cyberspace. Our growing user-developer community has built thousands of diverse webspaces for users to explore with content ranging from art to architecture, education, games, and live entertainment. These experiences can be built and edited in Janus VR itself, using both spatially tracked game controllers and keyboard-and-mouse. Janus VR is a powerful combination of web content, VR and the collective imagination of our users.
