Troubleshooting The Shattering: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Shattering game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Shattering again.
- Install Missing Multiplayer packages.
How to Fix The Shattering Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Shattering and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Deck13 Customer Service
If the problem still persists, contact Deck13 customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
You can’t remember anything. All you see is white around you. You hear a voice. You see a watch, swinging slowly in front of your eyes:“I know you think everything is alright, but tell me, how come you can’t even remember her name?”The Shattering places you in the mind of John Evans, where you struggle to piece together the fragments of your past and present. Not remembering is one thing, but what happens when your mind leads you down the twisting path of fake memories in order to shelter you from the truth?Follow the voice of the Doctor as it guides you deeper into your mind, and experience the key moments of John’s life that define and shape him. Discover the truth, shatter the lies, find out what happened to John… and remember her name.The Shattering is a first-person, story-driven, psychological thriller. It’s defining features are the dynamic environments, beautiful aesthetic and intriguing story. There are no failure conditions in The Shattering, nor complicated puzzles. The gameplay is meant to submerge you in the mind of John, as you take each step forward into the twisted mystery of what happened. A serene and emotionally charged soundtrack give every moment life, while the visuals delight at every corner.A rich and constantly evolving world taking place in the mind of John, where there are no limits or rulesBeautiful and rich realistic environments painted with a pristine white aesthetic provide a original scenery that stands apartAn intriguing story split into 5 acts that pieces together knowledge of the past and understanding of the present as you progressA sublime, gripping and intense original score composed for the story of The Shattering breathes live into each momentThe Shattering is a work of passion coming from a small group of 5 close friends lead by Marta Szymanska. Super Sexy Software started in spirit in 2013, when the first echoes of The Shattering started to take form. The project began from studying the contrast of white and black in horror...
