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HeapVR problems reported in the last 24 hours
Most Common Problems
Have an issue with HeapVR? Report your problem
Troubleshooting HeapVR: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update HeapVR game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run HeapVR again.
Install Missing Multiplayer packages.
How to Fix HeapVR Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch HeapVR and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Propeller Labs Customer Service
If the problem still persists, contact Propeller Labs customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
HeapVR is a block stacking experience with two game modes.
1st Game Mode: Stack blocks into a tower as high as you can while floating blocks attempt to interrupt your progress in a reverse Jenga-like game.
2nd Game Mode (Coming Soon): Casually snap blocks together in free-play to build any 3D structure you can imagine.
