Are you having issues with the game? Select the problem you are having and send feedback to Forever Entertainment S. A.
Masky problems reported in the last 24 hours
Most Common Problems
Have an issue with Masky? Report your problem
Troubleshooting Masky: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Masky game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Masky again.
Install Missing Multiplayer packages.
How to Fix Masky Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Masky and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Forever Entertainment S. A. Customer Service
If the problem still persists, contact Forever Entertainment S. A. customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Masky - winner of IGJAM2016 mobile game category - from creators of Timberman and Surfingers.
Take part in annual grand costume ball. Dance to the mystic sounds and invite as many dancers as you can. Keep balance and watch out for special skills of other dancers’ masks. Explore different worlds through the magic doors. Unlock and upgrade unique masks - dance longer and longer, faster and faster!
