Troubleshooting The Survey: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Survey game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Survey again.
- Install Missing Multiplayer packages.
How to Fix The Survey Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Survey and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Robert Gammon Customer Service
If the problem still persists, contact Robert Gammon customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
You wake up in a vacant house, everything seemingly normal and calm. All the rooms look typical and standard, as the atmosphere of eerie silence begins to invade your mind. As you slowly walk downstairs, you find a locked phone, along with a mysterious note next to it. "Look for the channel numbers. Unlock it quickly, she's watching you. Don't leave the static on for too long, it makes her ears bleed. Right now she's upstairs waiting for you." - AnonymousIn The Survey, you play as Marcus Walker, waking up in a seemingly vacant home. As you unlock the phone and play through The Survey, a series of events from the past come alive to haunt you. This short horror experience includes puzzles, along with a cryptic story revealed through audio tapes and journal entries from the protagonist. Welcome to The Survey.
