Troubleshooting RunVR: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update RunVR game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run RunVR again.
- Install Missing Multiplayer packages.
How to Fix RunVR Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch RunVR and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Smoketree Studios Customer Service
If the problem still persists, contact Smoketree Studios customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Experience the best way of moving through the virtual world. Swing your arms to run around, jump, slide, and climb your way through obstacles. Climb up buildings, rock climbing walls, and race to the finish line for the best time.
Features:
Running, jumping, sliding, and climbing in VR through an obstacle course. Very intuitive and low motion sickness.
