Troubleshooting The Artifact: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Artifact game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Artifact again.
- Install Missing Multiplayer packages.
How to Fix The Artifact Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Artifact and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Enigma Games LTD Customer Service
If the problem still persists, contact Enigma Games LTD customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Woken from a hypersleep, you find yourself alone on a drifting star cruiser, light years from home. The crew has disappeared, leaving behind nothing but a few scattered records and a strange artifact that seems to hold the key to an alien civilisation. As you search the empty ship, you’ll begin to piece together the mystery of the missing crew, and perhaps a way to unlock the artifact itself.
Played out in stunning 3D environments, The Artifact is a sci-fi themed spin on the classic escape the room game. Players explore different locations, using 22nd century technology to crack codes and solving increasingly head scratching puzzles that will help decipher the mystery of the alien device, and perhaps what lies beyond...
Key Features
* Beautiful 3D environments – explore the decks of your star cruiser, breaking open air hatches and exploring different areas…
* Head-scratching puzzles – use logic and experimentation to figure out how to break into the alien artefact…
* Immersive story – explore the ship for notes and documents that reveal the mystery of the missing crew. And why you’ve been left behind…
