Portal down or not working? crashes or problems?

Have an issue with Portal? Report your problem

Your Name*

First Name *

Your E-mail*

Your Message*

Troubleshooting Portal: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Portal game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Portal again.
Install Missing Multiplayer packages.

How to Fix Portal Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Portal and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

Portal™ is a new single player game from Valve. Set in the mysterious Aperture Science Laboratories, Portal has been called one of the most innovative new games on the horizon and will offer gamers hours of unique gameplay. The game is designed to change the way players approach, manipulate, and surmise the possibilities in a given environment; similar to how Half-Life® 2's Gravity Gun innovated new ways to leverage an object in any given situation. Players must solve physical puzzles and challenges by opening portals to maneuvering objects, and themselves, through space.