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Don't Let Go! problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Don't Let Go!: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Don't Let Go! game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Don't Let Go! again.
Install Missing Multiplayer packages.
How to Fix Don't Let Go! Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Don't Let Go! and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Skydome Studios Customer Service
If the problem still persists, contact Skydome Studios customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Don't Let Go! is a classic VR experience first released in 2013 for the Oculus Rift DK1.
Now a new experience has been added called: The Desert.
In these short experiences you are sat in a chair with your hands in front of you on the keyboard. The only rule is that no matter what happens you can't let go of the keyboard buttons. The game will try to scare, shock and otherwise persuade you to let go!
Show your friends and watch them react!