Troubleshooting C.A.R.L.: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update C.A.R.L. game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run C.A.R.L. again.
- Install Missing Multiplayer packages.
How to Fix C.A.R.L. Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch C.A.R.L. and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Morningstar Game Studio Customer Service
If the problem still persists, contact Morningstar Game Studio customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Inspired by classic PC games including Cave Story, Speedy Eggbert, and Jazz Jackrabbit, C.A.R.L. is a retro-style adventure that blends classic platformer action with quirky RPG and story elements for a quest as lively as it is robotic! Hop into the shiny metal shoes of the Computer-Automated Resource Locator, a small yet daring automaton lost within the sprawling Kent Industries facility. Brave each perilous factory floor to fetch Tech Units for your engineer friend on the outside, unlocking new areas and abilities along the way.Chock full of off-beat humor and catchy “Electro-Chiptune” musical tracks, C.A.R.L.’s journey makes for a clever and endlessly satisfying retro romp!The D.U.M.P. (Depot of Unusable Machines and Parts) serves as your world hub and as the home of the defective robots whose insight and support will help you advance through the adventure. C.A.R.L.'s story is based around this core narrative, but progression is handled through segmented level-based sprints in which you hop onto the dangerous factory floor and collect the Tech Units guarded within.Classic 2D Platformer Gameplay - Hop, skip, and jump your way through challenging gauntlets of platforming perfection!Challenging Puzzles - Doors! Switches! Levers! Things that go on and off! We've got 'em all.Tons of Secrets - Backtrack to completed levels with new abilities to find secret areas, and discover loads of hidden collectibles and easter eggs!Charming Narrative and Characters - Meet the residents of the D.U.M.P. and lean on them to help you on your quest! C.A.R.L. will need all the help he can get to uncover the secrets and inner-workings of the facility.Original 'Electro-Chiptune' Soundtrack - 8-bit and DOS-era soundchip-inspired tracks will join you for every step of C.A.R.L.'s journey.About Us"Us" is just me, Andrew Kenady (AKA Nintendrew), and my best friend Matt Bitner (AKA Morningstar Game Studio). We have over 15 years of experience between us building games, with titles inc...