Glass Masquerade not working

Is Glass Masquerade down?

Published by Onyx Lute

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Troubleshooting Glass Masquerade: How to Fix Common Problems and Isuses


    Glass Masquerade down?   Glass Masquerade not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Glass Masquerade game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Glass Masquerade again.
  4. Install Missing Multiplayer packages.

How to Fix Glass Masquerade Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Glass Masquerade and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Onyx Lute Customer Service

If the problem still persists, contact Onyx Lute customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Welcome to Glass Masquerade - an artistic puzzle game inspired by Art Deco & stained glass artisans of the 20th century. You need to combine hidden glass pieces to unveil clocks and themes exhibited by various cultures of the world at the 'International Times Exhibition' - an interactive electronic show.25 countries attending:Argentina, Australia, Brazil, Britain, Canada, China, Egypt, France, Germany, Greece, Greenland, Iceland, India, Indonesia, Iran, Italy, Japan, Madagascar, Mexico, Mongolia, Portugal, Russia, Sweden, Tanzania, USAThis journey around the world will take only 3-4 hours of your time. All exhibits have been carefully crafted for your eyes' joy and pleasure - don't just pass by!SOUNDTRACK - DELUXE EDITIONIf you'd like to support composer Nikita Sevalnev, Deluxe Edition of the soundtrack for the game (with extended Map Theme) can be purchased on his official website: http://www.nikcomposer.com/

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