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Troubleshooting Professor Fizzwizzle and the Molten Mystery: How to Fix Common Problems and Isuses

Professor Fizzwizzle and the Molten Mystery down?

Professor Fizzwizzle and the Molten Mystery not working

Common fixes:

Clear the Cache of Your PC or Console
Update Professor Fizzwizzle and the Molten Mystery game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Professor Fizzwizzle and the Molten Mystery again.
Install Missing Multiplayer packages.

How to Fix Professor Fizzwizzle and the Molten Mystery Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Professor Fizzwizzle and the Molten Mystery and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

While on a well deserved vacation, Professor Fizzwizzle's investigation of a strange volcano has landed him in a Molten Mystery! Now it's up to you to master exciting new gadgets, outwit the Bat-Bots, and vanquish a truly cunning villain! Can the professor count on you to help? With over 200 levels spanning 3 difficulties (kids, regular, and advanced) Professor Fizzwizzle can keep an entire family occupied for hours of skill-building and problem-solving! Create your own levels. More than 200 levels. 3 difficulty settings.