Are you having issues with the game? Select the problem you are having and send feedback to Wadup Games
Candy Smash VR problems reported in the last 24 hours
Most Common Problems
Have an issue with Candy Smash VR? Report your problem
Troubleshooting Candy Smash VR: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Candy Smash VR game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Candy Smash VR again.
Install Missing Multiplayer packages.
How to Fix Candy Smash VR Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Candy Smash VR and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Wadup Games Customer Service
If the problem still persists, contact Wadup Games customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Satisfy your hacking and slashing needs in colorful and mushy candy world.
Crush those flying candies and fruits with candy canes and make Pappa Candy happy!
Avoid those nasty time bombs at all cost!
Experience the most fun you can have in virtual CandyLand.
More features to come on the request of player feedback!
Requires HTC Vive.