Heroes from the Past: Joan of Arc not working

Is Heroes from the Past down?

Published by Big Fish Games

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Troubleshooting Heroes from the Past: How to Fix Common Problems and Isuses


    Heroes from the Past: Joan of Arc down?   Heroes from the Past not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Heroes from the Past game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Heroes from the Past again.
  4. Install Missing Multiplayer packages.

How to Fix Heroes from the Past Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Heroes from the Past and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Big Fish Games Customer Service

If the problem still persists, contact Big Fish Games customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Help Joan of Arc to build a new Kingdom and change the fate of the people. Journey through beautiful scenery, relaxing music and the thrilling process of building a city in this engaging Match 3 game. Dive into an epic story of honor and courage and save the day in Heroes from the Past: Joan of Arc! - Build a medieval city - Three game play modes: swap, pop, chain - Exciting adventure

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