Troubleshooting Stars: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Stars game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Stars again.
- Install Missing Multiplayer packages.
How to Fix Stars Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Stars and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact MatrixStudio Customer Service
If the problem still persists, contact MatrixStudio customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
“do you remember the time of a cool summer night, you were still a child, sitting with your parents, looking up at the stars”《Stars》is a VR game about stars. With the soothing music, you can completely relax and look up at all the beautiful stars. Do you know how many stars are there? how many constellations? where did the 12 constellations’ names come from? what is the story of every constellation? We will show you all the answers. Game Features：Peaceful and relaxed game experience, VR will make the experience fantastic. Just sit down and relax, enjoy the beautiful stars. Dynamic connections, vivd images and wonderful stories of all the 88 constellations 6000 stars which are based on real data, you will learn a lot about the universe, constellation etc
