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Troubleshooting Alchemist Penguin: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Alchemist Penguin game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Alchemist Penguin again.
Install Missing Multiplayer packages.

How to Fix Alchemist Penguin Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Alchemist Penguin and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Foot in the Box, LLC Customer Service

If the problem still persists, contact Foot in the Box, LLC customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to support@footinthebox.com

ABOUT THE GAME

You are a penguin, cut off from the rest of your species by a meteor crashing into the Antarctic tundra. Something has been awoken from deep within the ice… Something that once ruled this land and wants to take it back. Dinosaurs. Something about their slumber in the ice has advanced their minds significantly, and their crude spears and axes quickly become replaced with more and more sophisticated weapons as time progresses. All that stands between them and the destruction of the world as we know it is you and your knowledge of alchemy. Take control of the Alchemist Penguin in the relentless battle against his dinosaur aggressors! Alchemist Penguin is an arcade-style action game where you are pitted in a stage against an army of dinosaurs under increasing difficulty. You are armed with a weapon, a potion and a technique—as well as a variety of single-round boosts and mode-specific abilities—to help you in your fight.5 game modes and 15 stages of challenging actionOver 60 abilities to utilize and level up in your fight against the dinosDino weaponry and tech scales and upgrades as a round goes onOver 30 achievements to unlock!Support: support@footinthebox.comPress Inquiries: press@footinthebox.com