Troubleshooting Lantern: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Lantern game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Lantern again.
- Install Missing Multiplayer packages.
How to Fix Lantern Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Lantern and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact 1C Entertainment Customer Service
If the problem still persists, contact 1C Entertainment customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
NoticeA controller is strongly recommended to play LanternAbout the Game“Once upon a time, there was a very sad princess. She felt so unloved and unhappy, that everything around her became grey and lifeless and the entire land was deprived of its color and joy. Our fable begins when a single, lonely lantern was lit in a faraway village…”Be the wind and guide a beautiful sky lantern that spreads the powerful message of everlasting love, by bringing life and color back to the world around you. Enjoy four beautiful Asian-inspired worlds, each with a different theme, nature and architecture. Spread vibrant, happy colors through grey and lifeless lands by flying over them as a red, light-emitting lantern.The influence of the lantern’s light not only changes the color of the world, but also produces various additional effects, such as turning other lamps on, bringing animals to life, and making windmills start spinning. You’ll ultimately succeed once the kingdom is full of color and happiness has returned to the land.Bring the powerful message of everlasting love to four Asian-inspired worldsCreate wonderful lantern festivals by spreading warmth and joyRestful music and peaceful sounds will accompany you on your journey towards happinessImmerse yourself in a relaxing experience, like a virtual coloring book with an aesthetic atmosphereVirtual reality support (Oculus Rift and HTC Vive)
