Are you having issues with the game? Select the problem you are having and send feedback to Back To Basics Gaming
Freebie problems reported in the last 24 hours
Most Common Problems
Have an issue with Freebie? Report your problem
Troubleshooting Freebie: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Freebie game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Freebie again.
Install Missing Multiplayer packages.
How to Fix Freebie Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Freebie and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Back To Basics Gaming Customer Service
If the problem still persists, contact Back To Basics Gaming customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Freebie is a casual game where you launch a ball against a paddle and hit a green surface. Be careful not to hit the red surfaces or you'll lose a life!
Two Game Modes:
-Normal mode
-Epilepsy mode (This mode is unsuitable for those prone to epileptic seizures.)
