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Troubleshooting Super Red-Hot Hero: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Super Red-Hot Hero game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Super Red-Hot Hero again.
Install Missing Multiplayer packages.

How to Fix Super Red-Hot Hero Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Super Red-Hot Hero and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact StrangeLight Games Customer Service

If the problem still persists, contact StrangeLight Games customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Super Red-Hot Hero is a frenzied action-platformer indie game inspired by Super Mario Bros, Super Meat Boy and Megaman. Travel through Red-Hot Energy at the speed of light, punching and shooting the forces of the Kazan Army in your path. Make your enemies explode to create your own way with the explosions of Red-Hot Energy that they generate!!