Troubleshooting PLANET ALPHA: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update PLANET ALPHA game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run PLANET ALPHA again.
- Install Missing Multiplayer packages.
How to Fix PLANET ALPHA Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch PLANET ALPHA and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Team17 Digital Ltd Customer Service
If the problem still persists, contact Team17 Digital Ltd customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Special OfferFor a limited time, purchase Planet Alpha and receive Worms Armageddon for Free!Celebrating the release of Planet Alpha, Team 17's 100th game. We are pleased to give away a free copy of Worms Armageddon with any purchase of Planet Alpha! Enjoy our latest title and re-live one of our classic titles for free!About the GamePLANET ALPHA, a beautiful alien world filled with mystery and danger. Pursued by relentless enemies, you must harness the power of night and day as you struggle to survive.Marooned on an Alien World…You have awoken on a strange alien world. Injured, alone and stranded you venture across this foreign land, navigating beautiful and varied terrain as you try to stay alive.Power Over Night and DayThe world of PLANET ALPHA is affected by the solar cycle, and as you progress you’ll discover a unique gift – you can manipulate the time of day and use it to your advantage.Unlock the Mysteries of PLANET ALPHAExplore a unique world and piece together your story. What will you discover on PLANET ALPHA?
