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Troubleshooting The Otherside: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update The Otherside game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Otherside again.
Install Missing Multiplayer packages.

How to Fix The Otherside Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch The Otherside and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

After receiving an anonymous package containing a strange book, Miranda finds herself inadvertatly drawn into the fantastic world of The Otherside. With the guidance of the mischevious Jovie, a possessed teddy bear, she must travel back and forth between worlds and help to unravel the mystery of a brother and sister torn apart. All is not as it seems in this realm of secrets and enigmas, and you must help Miranda to solve the many riddles that lay within. Enlist the mysterious Michael's help and watch the story unfold through animated in-game comics. Journey through over 25 beautifuly detailed locations as you discover all the objects hidden throughout. Combine various items to create new tools to help you further your quest. Solve over 10 puzzling minigames to help Miranda locate the missing Louise and save her from a ghastly fate. It's up to you to help Miranda save the day and unravel the mysteries of The Otherside: Realm of Eons. Help Miranda solve the riddles of the spectral Otherside. Search through over 25 fantasic locations for hidden clues. Solve 10 fun and challenging minigames to progress! Combine hidden objects and use them to solve tricky puzzles. Unravel the mystery of a brother and sister separated!