Troubleshooting Moonshot Galaxy: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Moonshot Galaxy game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Moonshot Galaxy again.
- Install Missing Multiplayer packages.
How to Fix Moonshot Galaxy Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Moonshot Galaxy and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Big Fish Games Customer Service
If the problem still persists, contact Big Fish Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
In a Galaxy far, far away…
Moonshot Galaxy™ is a VR game like no other. Play your way through planetary challenges in exotic branches of the galaxy at your own pace. Designed for comfort, anyone can pick it up and play - though reaching the top of the leaderboards will put your skills to the test. The polished presentation and endlessly addictive game-play of Moonshot Galaxy™ make it an excellent choice for VR veterans and newbies alike.
Will you crush the final volcano? Will you cry into your headset? Will you earn a high five?
These are important questions you need answers to. This is your galactic quest, should you choose to accept it.
Good Luck.
