Ricerca VR not working

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Published by The Family, LLC

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Troubleshooting Ricerca VR: How to Fix Common Problems and Isuses


    Ricerca VR down?   Ricerca VR not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Ricerca VR game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Ricerca VR again.
  4. Install Missing Multiplayer packages.

How to Fix Ricerca VR Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Ricerca VR and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact The Family, LLC Customer Service

If the problem still persists, contact The Family, LLC customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Ricerca (ri-cher-ka), which in Italian means “search,” is an animated installation experience. In it, we follow a bicyclist searching through different memories and worlds to find something he has lost over time. This film was originally experienced on 5 different projection screens in an art gallery space with custom-designed 8 channel surround sound, and has since then been re-created virtually in order to showcase the art installation experience to more people with ease. Created by artist animator Yo-Yo Lin, Ricerca is a media installation that combines the virtues of cinematic storytelling with that of installation art, an experience designed to tell compelling stories in a more intimate format. Ricerca pushes boundaries in storytelling by creating a cinematic experience every viewer will experience and interpret differently by how they move around in space. The installation beckons viewers to physically move in and around the animated film and explore the three-dimensional soundscape in the room, giving viewers the ability to develop a highly personal relationship with the film and go on their own self-search through time. "Ricerca VR" is itself its own unique experience- instead of being in a room with other viewers, one goes on their own meditative journey in solitude. Just as in the physical art installation, the entire experience loops over after 12 minutes, giving the viewer opportunities to ruminate over the experience many times. The narrative is structured to have no clear beginning or end, drawing from the director’s Buddhist beliefs of reincarnation and flow of karmic energy. The sound design and musical score come together to create a directed experience in 360 space, allowing viewers to effectively follow a narrative on five screens by following certain hard sounds in different parts of the room. While there are directional sounds present to tell the viewer where to look, ambient sounds are spread throughout the room to creat...

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