Troubleshooting Screeps: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Screeps game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Screeps again.
- Install Missing Multiplayer packages.
How to Fix Screeps Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Screeps and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Screeps Customer Service
If the problem still persists, contact Screeps customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Why subscription?Note: everything below is about the official MMO world only. The single-player mode and unofficial private servers are available without subscribing.Screeps is an unusual MMO game that has no counterparts at the moment. There are numerous online games where your character exists in the game world only while you’re online and disappears after you exit the game. There are fewer games that have your character or units continue some defined automatic activity even after logging out. But only Screeps runs your scripts in full continuously, on the 24/7 basis, and you are allowed to use them for anything JavaScript allows. This makes Screeps more like a hosting or cloud computing service rather than a traditional online game. We offer you server CPU time and fixed amount of memory that you can use as you wish (though it’s still preferable to use it in relation with the game!). Though a new player gets a quite low initial CPU limit, after upgrading your game level you can end up with your limit up to 300 ms per game tick which is quite a serious hosting asset. As we designed the game, we were considering numerous options and finally came to a conclusion that justification of such expenses requires only one model: game time (or, in our case, CPU time) subscription. And note that we don’t offer multiple subscription options: the subscription cost is the same for all players. Thus we avoid creating game advantages for certain groups of players since all are provided with equal opportunities to use server resources. If you don’t wish to use such resources on general terms, you can just confine yourself to purchasing a starter kit on Steam. A minimum 20 CPU amount will be reserved for you on the official MMO server, but it won’t grow following your game level. That's a perfectly fine way to play Screeps too, since we have a standalone non-subscription world shard, where you can compete with other non-subscription players on equal terms.Subscription TokensSubscri...