Troubleshooting BalanCity: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update BalanCity game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run BalanCity again.
- Install Missing Multiplayer packages.
How to Fix BalanCity Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch BalanCity and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Customer Service
If the problem still persists, contact customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
BalanCity is a city building / balance physics game. It's a mixture between old school SimCity and Jenga. You must build the tallest towering city over a balancing platform while keeping your citizens happy. You can build residences, offices, power plants, train stations, airports, landmarks and more. Beware of disasters, as your city will eventually face doom in the form of fires, earthquakes, meteor strikes, UFO attacks, monsters and more!Will your city survive the test of balance? See it for yourself!Game modes: Free Build: A sandbox where your only limit is gravity. Missions: Levels that have a goal to achieve and limited resources. Scenarios: Based on real life cities, you must build all the landmarks before the city collapses. Mobile version will be released mid 2017.
