Are you having issues with the game? Select the problem you are having and send feedback to The Body VR LLC
The Body VR: Journey Inside a Cell problems reported in the last 24 hours
Most Common Problems
Have an issue with The Body VR? Report your problem
Troubleshooting The Body VR: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update The Body VR game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Body VR again.
Install Missing Multiplayer packages.
How to Fix The Body VR Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch The Body VR and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact The Body VR LLC Customer Service
If the problem still persists, contact The Body VR LLC customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
The Body VR: Journey Inside a Cell is an educational virtual reality experience that takes the user inside the human body. Travel through the bloodstream and discover how blood cells work to spread oxygen throughout the body. Enter one of the billions of living cells inside our body and learn how the organelles work together to fight deadly viruses.
