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Heaven Island Life problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Heaven Island Life: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Heaven Island Life game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Heaven Island Life again.
Install Missing Multiplayer packages.
How to Fix Heaven Island Life Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Heaven Island Life and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Chubby Pixel Customer Service
If the problem still persists, contact Chubby Pixel customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
"Heaven Island Life" is an experience designed for the HTC Vive in which you'll explore wonderful places. The inspiration for the environments comes from the Renzo Piano designs and from the book "Origins of Architectural Pleasure" in which the welfare is of primary importance. In this updated version you'll be able to interact with a lot of objects in the environment thanks to your "Soul controllers".- With right controller (trigger) you'll be able to teleport to different places on the island- With left controller (trigger) you'll be able to create stones that you can use to create zen gardens or throw them in the seaWARNING: The game runs only with the HTC Vive.
