Troubleshooting Parallels: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Parallels game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Parallels again.
- Install Missing Multiplayer packages.
How to Fix Parallels Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Parallels and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact RisingHigh Customer Service
If the problem still persists, contact RisingHigh customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Parallels is a minimal, side scrolling platform where you control a lost sphere through a minimal world of Parallel platforms.Journey through the utterly surreal, simplistic and colourful world that is Parallels. What seems like an easy relaxed journey in the beginning, is destined to become fraught with danger as you progress through the Parallel paths of ever changing light. Bounce and roll through stunning colour changes as you drop through the levels, remember you always stay safe on the white. Avoid collapsing walls and ceilings, platforms on the move and shadowed shapes that will follow you to your destruction. With a simple one click/key jump system, you’ll need fast reactions, cunning timing and nerves of steel to reach the safety of the Parallel checkpoints and save your game progress. Don’t be deceived, Parallels is a relatively chilled out puzzle escape platforming experience, but let your guard down and it becomes brutally hard to find the way out!Features: - Tons of puzzle levels - Checkpoints to save your process- Easy on the eyes - Ambient Soundtrack
