Are you having issues with the game? Select the problem you are having and send feedback to Zadzen Games Ltd.
Elements: Epic Heroes problems reported in the last 24 hours
Most Common Problems
Have an issue with Elements? Report your problem
Troubleshooting Elements: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Elements game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Elements again.
Install Missing Multiplayer packages.
How to Fix Elements Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Elements and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Zadzen Games Ltd. Customer Service
If the problem still persists, contact Zadzen Games Ltd. customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
The dark forces have taken control over the realm!Lead the epic heroes to defeat the Dark Lord and clear the darkness from the world!SIMPLE & INTUITIVE MECHANICS• Tap to control your heroes and go towards an enemy to attack!• Activate deadly skills to clear the dark forces from the realm!REAL TIME BOSS RAID• Team up with four other players in real time to defeat raid bosses!• Fight together against the Dragon or challenge the Dark Knight!INFINITE TOWER• Test your limits by progressing through the Infinite Tower!• The higher the floor you reach, the more rewards you will get!LEADERBOARDS• Try to rank the highest on the leaderboards for amazing rewards!• Become the leader in various leaderboards!SOCIALIZE• Make friends at Skyrock through the global chat!• Add friends and hire each other as mercenaries!EQUIPMENT UPGRADES• Collect gems to upgrade your gear!• Enhance your equipment to make your character even stronger!*A network connection is required to play.*Tablets supported! Want to enjoy Elements: Epic Heroes with a big screen? No problem! Download Elements: Epic Heroes on your tablet now!
